Clean in-store experience. I was nicely greeted by Albert. I came in with the spare on and needed a new tire ASAP. Albert walked me through my options, next steps and timeline since I have never purchased or replaced a tire here before. I received updates too. Great experience overall and would recommend this location to my family and friends. Thanks Albert.
a month ago
Do not use this tire shop. I don’t normally leave reviews, so do yourself a favor and don’t assume I’m just a crazy negative person that likes to roast companies.
My truck was vibrating and pulling to the right, so I took it in for an alignment and rotation. The had my truck for about 1.5hrs, which was exactly what they quoted, so that was nice, but when they “finished” the tech explained that they did the alignment ($150ish), but they could not do the balance or the rotation for two reasons: my front left tire was splitting and there was not enough tread left to rotate. The tech then explained that the front left tire being split would cause the truck to pull to the left. I understood based on that info that the truck should be pulling left now that they aligned everything. Well when i get out on the road my truck is still pulling hard right like they hadn’t done anything. Then when I called back, their story changed and now my left tire being split causes the truck to pull right.
The most frustrating thing to me is the fact that I knew they were going to try to up-sell me because I saw them do it to another old guy while I was sitting there. Also, I just bought all four of my tires a year and a half ago and the tread is at least a third to a half a penny across all the tires.
So now, my truck is still pulling as of no alignment had happened and I have to take it to another shop for a second opinion because I can trust these guys.
a week ago
It's my go to tire place!! I've been going to this tire shop since it opened for business and I've enjoyed having many things done to my cars over the years. People come and go from tire stores unfortunately, but this store has kept an overall excellent staff!!! From the mechanics to the service writers and the manager, I can't recall any problems only positive results from my visits. On early mornings waiting for my car their coffee is very good with a comfortable waiting lounge. I hope and believe that I'll be doing business with them for a long time to come!!