I have loved living here even tho it is a little expensive. I love the office staff especially Karen she is a very understanding and kind person along with Maura as well. my car has been broken into but you get what you get with this neighborhood. but overall a very good lease term and sadden to be leaving!
a month ago
I lived here for 15 months and while the apartments are decent, the office staff is horrible to deal with. No one ever answers the phone and the office loves to close randomly mid day for hours at a time. Maintenance men were nice but were often not informed by office of issues until multiple attempts to schedule fixes were made. Be sure to keep ALL documents including your check list, because the office conveniently 'lost' mine and accused me of not turning one in. Luckily I had taken a photo of it and was able to show proof and avoid extra charges. Overall the apartments are good, but the office isn't worth the headache.
3 months ago
When we have an issue junior and Steve are always happy to help us we had an issue with our washer in our unit and the two of them came and even said it's probably a sock in the pump if it was overloaded. Come to find out he was exactly correct very knowledgeable for maintenance and I'd give them a 10 but rating only goes to 5 office is always willing to let anyone drop in and even just have a chat not anything about the apartments. But also if there is an issue with the apartments the office is more than willing to help. We had a few minor issues here but honestly for the price and the amenities and the layout I couldn't be happier with the way they operate. I'm sure when we move unless they let us stay again it'll go just as smooth as when we got into out apartment. I still can't believe how friendly they are here