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Our stay at the O:live was a dream come true! The aromatic entry was amazing to walk into and the atmosphere felt so relaxing, romantic, eclectic and unique. The front desk staff was exceptional! Vincent, along with two young ladies at the front desk were so kind to suggest local hot spots as well as helped book us a car rental when we got in a last minute bind. Hands down some of the best costumer service we have had in a long time. Our room was very clean and the bed was so comfortable! I couldn’t say enough positive things about this beautiful hotel. We also did the roof top couples massage and it was lovely. The only (and I mean ONLY) let down was that the stone tub did not get hot enough to actually soak in and it took a while to fill up. Never the less worth the stay! We will be back!
The hotel is beautiful and the staff are great but we had a few issues… We specifically booked the romantic room with the hot tub but it turns out the water isn’t hot and you have to fill it up yourself with a hose which takes hours. I tried to fill it up after a night out and it just took to long so it killed the vibe. Third night I asked the staff to fill it up for us so it would be ready when we got back but it was only filled up a quarter of the way (possible leak). Also our AC unit kept turning off on its own so I had to wake up at least 8 times a night to turn it back on.
We were at the rooftop patio for the evening for a private event. Alexis made fantastic drinks. The rooftop is beautiful. Would love to go back. We didn't stay at the hotel.