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Ants in rooms, hair on separate pillow, hair on floor. Not something you would expect in a quarantine hotel.
We had planned to travel to Noumea in April 2020 but had to cancel due to the outbreak of coronavirus. We had booked 10 nights accommodation at Hotel Beaurivage and paid XPF104,400 in advance. The hotel refused to refund our payment and offered a credit for 3 months. After I complained and asked for a refund again, the credit was extended to March 2021. It remains impossible for us to travel and the future is still not clear. The hotel has kept our money for 12 months now which is very unfair and an unacceptable business practice. I am sure that this is not the behaviour that French people would be proud of. We have attempted to sell / gift this credit to friends and family but nobody can travel. We would like Hotel Beaurivage to act in a professional and honourable manner and process a full refund immediately.
Very handy to the beach (Lemon Beach) it is across the road. Not a luxury hotel but decent enough with a fabulous location and parking if you need it. There is also a travel agency downstairs though it isn't open on their holidays Mon to Fri. P.s. great tip download Google translate French if you aren't a native speaker. It can be a happening area with locals and visitors frequenting the locality. There is a night club nearby but they mostly quieten down by 12am on Saturday. Honestly our neighbours at home are worse. Another tip wifi reception is patchy but get closer to the door as the modems are a mesh network in hallway.