I really enjoy this hotel. A lot of people give it so so reviews, and perhaps it is a bit older and not updated to people's expectations, but it is a truly wonderful little place. It is also in a fab location.
It feels like London in the "older days" when people accepted charm over a new bathroom.
a month ago
The room was terrible. Wallpaper coming off the walls. There were cigarette burns on the furniture and the chair and bedding were stained. The room photos on the website bore no relation to the actual room. Wouldn't recommend it.
2 years ago
one star is too high for these sharks, we had a booking on 21st March 2020 and it was obviously cancelled due to COVID i called and explained and actually cancelled my booking to use after restrictions were lifted. The theatre cancelled no problem and gave me a token. this hotel processed the groupon voucher and i have been unable to speak to anyone after a year of trying they are totally useless and theives as far as im concerned they have taken my money and not given me anything for it. I did speak to them in March 2020 and they promised me the booking was cancelled and i would get a refund through Groupon, Groupon stated they would refund but the hotel have processed the voucher as used - i am trying to work out who used it as it was total LOCKDOWN