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Where is Hotel Keen located?
Hotel Keen located at "425 High St, Palo Alto, CA 94301, USA"
How can I contact Hotel Keen?
You can call Hotel Keen at +1 650-327-2775 or visit http://www.hotelkeen.com/?utm_source=local-directories&utm_medium=organic&utm_campaign=travelclick-localconnect-featured for more information.
The location is excellent, even with no security parking. The front desk staff were unfriendly and unhelpful. They were loud and spent most of the time in the back room, so don't really check who goes in and out of the hotel. I was staying on the 1st floor, it felt unsafe as I was woken a few times from people coming in and out of the front door. It's that small of a hotel. The rooms are tiny and overpriced. There is no storage for clothes, you are literally living out of your suitcase. There were three black hairs on the toilet seat (I'm blonde) and the front desk staff didn't offer to do a thing about it - she couldn't give me a new room because they were renovating (which was not advertised) and didn't have any available. There was no attempt to clean up or compensate me for the dirty conditions. The floor is the bathroom is weird, it's not flat. It's like they put linoleum over the top of stones. Value for money is definitely NOT there. I could not recommend this hotel,
Totally adequate for one night. Walls are pretty thin, we heard both neighbors. Note the bathroom has a curtain instead of a door, so be sure you're comfortable with your suitemate!
Very nice property! Close to all things in downtown Palo Alto! Quaint and comfortable.