Embassy Suites by Hilton Houston Downtown | (713) 739-9100 | Dallas Street, United States of America

Business Description ( Open ) Edit

Embassy Suites by Hilton Houston Downtown is located in "1515 Dallas St, Houston, TX 77010, USA". This business is working in the following industry: Lodging.


Name: Embassy Suites by Hilton Houston Downtown

Country: United States of America

City: Houston

Engaged in: Lodging

ISIC Code: 68

Questions & Answers

Where is Embassy Suites by Hilton Houston Downtown located?

Embassy Suites by Hilton Houston Downtown located at "1515 Dallas St, Houston, TX 77010, USA"

How can I contact Embassy Suites by Hilton Houston Downtown?

Reviews

Good location. Hotel is very nice. Staff was really friendly and attentive. Cons- Just keep in mind that the only option for Parking is Valet. At $48 per day plus the multiple tips each time you pick up your car adds up. There is currently construction, so it will be noisy if you book any of the “Park View” rooms. Consider booking opposite side. Probably not typical, but I found what I assume to be blood stains under the toilet seat from the previous guest. They took care of it quickly but it was very disappointing.

Going to an event at the Toyota Center this place is perfect! One walking block away and so many great restaurants within walking distance. Parked the car and did not even need it to go any where. Rooms are nice, roomy and clean. Love the free breakfast! We would stay here again if going to the venue again.

I've stayed at this location several times in the past, and it's usually our "go to" when we attend things downtown with our kids for tournaments, concerts, etc. It's really gone down hill. Rooms are old and outdated. Carpets are stained, room smelled musty, fixtures in the bathrooms are barely hanging on and rusted out. We had two different coffee options in our room, both of which were decaff. Front desk staff acted like they thought I was strange when I brought this to their attention and asked for regular coffee to be sent to our room. $48 per day for valet is just ridiculous. Depending on where you live in Houston, and how long you're staying, it's probably more cost efficient to just UBER. Because there was a tournament going on, we had to wait 45 minutes for our car from valet after check out. I understand that it was busy, but they should've staffed accordingly. We're obviously paying for it. I've been a Hilton Honors member for years. I don't know that I'll stay at this particular Embassy Suites again. Trust me, stay at the Hilton America's next door.

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