Grand Jersey Hotel & Spa | 01534 722301 | Esplanade, Jersey


Business Description ( Open ) Edit

Grand Jersey Hotel & Spa is located in "Esplanade, St Helier, Jersey JE2 3QA, Jersey". This business is working in the following industry: Lodging.


Name: Grand Jersey Hotel & Spa

Country: Jersey

City: Saint Helier

Engaged in: Lodging

ISIC Code: 68


Questions & Answers

Where is Grand Jersey Hotel & Spa located?

Grand Jersey Hotel & Spa located at "Esplanade, St Helier, Jersey JE2 3QA, Jersey"

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Reviews

Is more than 2 months i stay there at the hotel.....and all the staff are just fantastic. Fantastic sea view...5 min walk to the town..... restaurant and shop just 1 min walk. Great breakfast. A great place to stay ...wit the right people fork for the hotel. Tks.😉

Grand Jersey is a quintessential piece, historical building with a grand heritage. Visited with the family abit tired and hungry from delays at the airport. Our dinner was hot, tasted and settled well. Kids loved their kiddies menu. Room was in good state, cost slightly more given we wanted extra space and beds for our kids, grand suite on the 1st floor RM 100. The view was fantastic overlooking the beach, exception of ongoing construction works across the road. Facilities like Bathroom was nice, clean and in good state, don't expect too much, hot running water. Swimming pool. We booked a private Cinema viewing at no extra cost. Staff were courteous and helpful, the breakfast was nice. Kids loved eating at the hotel cos it was that good. Overall, nice hotel, will definitely come back when in Jersey. Pls upgrade the bathroom in room 100, matching the decor of the room, as this ought to be one of your grand suite is it not. Thanks for the lovely experience as this was our first visit. 👏

The hotel is not a 5* hotel. I arrived at the hotel and the first thing I noticed was weeds on the steps going up to the hotel. On arrival we were told the room would not be serviced due to reduced staff. They did issue a £30 refund for not being able to offer this service. Stayed in room 106 on the first floor. The windows were frosted so couldn’t see out. No natural light in the room, so it was quite dark. Room was poorly designed as there was no mirror above the dressing table so when I was doing my hair I had to keep going to check it in the bathroom or inside the wardrobe. The bathroom was lovely, nice and bright. Only problem was the shower head kept falling off. Breakfast was served hot and was really nice. The only disappointing thing was the pastries weren’t as fresh as they should have been, tasted like packet ones. Bar area was very disappointing. With a name like Grand Jersey I expected the bar to be something special, it was tiny. When we arrived at the bar area on15/10/21 we were told the bar closed at 9.30pm. So felt like we had to rush are drinks. They did however keep it open longer. I ordered a liquor coffee and it came like warm so had to be sent back. On leaving the hotel we had tea and scones. The scones were warmed in a microwave and were soggy. As a 5* hotel it was very disappointing. I have stayed in several Hand Picked hotels and this one has to be the worst

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