Business Description ( Closed ) Edit
Questions & Answers
NBD's service continues to decline. They've introduced secure messages through mobanking; however, on more than one occasion transactions were not completed although an employee responded stating that they would complete the request. Additionally, too much time is wasted in line at the bank. Tellers are usually courteous, but some part of the system is not working well enough to allow transactions to be completed within a reasonable time frame. An appointment system is needed for those who prefer not to wait in line for loans, standing orders etc.
A supportive institution with knowledgeable and reliable staff.