Courtyard by Marriott Berlin City Center | 030 8009280 | Axel-Springer-Straße, Germany
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Where is Courtyard by Marriott Berlin City Center located?
Courtyard by Marriott Berlin City Center located at "Axel-Springer-Straße 55, 10117 Berlin, Germany"
How can I contact Courtyard by Marriott Berlin City Center?
You can call Courtyard by Marriott Berlin City Center at +49 30 8009280 or visit https://www.marriott.com/hotels/travel/bermt-courtyard-berlin-city-center/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_MjUyMzg5Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D for more information.
Great hotel. Very friendly staff, as you would expect with a Marriott. Pretty new, modern and very clean. Everything works. Very extensive breakfast buffet. There's a nice snack bar for after hours supplies (e.g., beer and chips). Only downside is it isn't really close to a metro stop, but other wise it's perfect.
Just a really poor experience. Front Office agents are not helpful and sadly private matters seemed to be more important than being focused on the work and related issues. Contacted the receptionist a few times and none of them seem to be interested on giving me some support (except the night manager) The rooms are overall pretty regular , don't expect great amenities or excellent design stuff. Breakfast is very standard and boring. Also been at the bar for a drink and was hugely disappointed, employees talking trash about the company (loud and clear) and the service was , once again , really poor. I won't be back and for less money I highly recommend go to the next door (motel one).
I cannot compliment the hotel staff enough for their hospitality and care. I was traveling with family for the Berlin Marathon and they all went out of their way to make us feel at home. I have never experienced such high class customer service globally. Anyone planning a trip to Berlin should explore this hotel. I would give 10 stars if I could - especially to the front desk staff. The location is very central. It is a 2 min walk to the nearest metro station and that pretty much connects you every where. The hotel is maintaining great cleanliness during the COVID pandemic and I was really impressed with everything.
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